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Ticket UUID: a7e97ad5e29bd903ceb9a3f0ac911451ac092ab0
Title: Slack: disconnects every 4 hours and forces to reauthenticate
Status: Open Type: Bug
Severity: Priority:
Subsystem: General Resolution:
Last Modified: 2022-06-10 09:44:37
Version Found In:
battlmonstr2022-06-10 09:44:37

Observable behaviour in Slack desktop:

  1. Log in via a web browser page that goes through Google SSO, and then back into the desktop client.
  2. The session is active as long as the desktop client is open.

in Ripcord:

  1. I log in to Slack using .har export from Safari.
  2. The session is active only for a few hours (somewhere between 3-5 hours), but then it suddenly disconnects. A new .har is required to connect.

Having to go through the manual .har export 3 times a day at random times makes the software unusable for me.

Seems like the auth token refresh is not working for some reason.

Related issue: More convenient Slack enterprise authentication