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Ticket UUID: ca9c82a64a1fe488abb75fb02663d36ec4822dae
Title: No content for announcement channels when using link from notification
Status: Open Type: Bug
Severity: Minor Priority: Low
Subsystem: Slack Resolution: Open
Last Modified: 2019-11-28 07:54:52
Version Found In: 0.4.21
lexy2019-11-28 06:05:02

Slack has announcement channels. These are channels that spread across workspaces in an enterprise grid. Accounts that can post to such channels are restricted. Others are read-only. When I get a notification that something has been posted in this channel, I can click "Go" to go to this channel.

However, unlike the ordinary channels, I get "This account cannot post in this channel" and channel contents does not load.

If I open the same channel from the list of channels, and not from the "Go" button of the notification, the channel contents loads normally.

lexy2019-11-28 06:16:57

The can belong to one workspace, but the issue is the same, can't view announcement channel contents if got there from a notification.

cancel2019-11-28 07:54:52

OK, that's interesting. I have no way to test this myself, because I have no access to such a Slack workspace. I suspect the notification message that Slack sends to clients must have some wrong channel ID in it, and the Slack web and mobiles clients have a hack to work around it or something like that, and actually redirect the view to the 'correct' channel somehow. It might be an extra field in the notification data. I may email you about this in a few days.

Thanks for reporting. I would have never found this on my own.